Skip to main content

How to Customize Your Donor Tax Receipt Message

You can personalize the message that appears on the donor’s tax receipt after they complete a gift. This does not change the IRS-required format — it simply adds a custom thank-you message from your organization.

Leah Martindill avatar
Written by Leah Martindill
Updated over 3 weeks ago

How to Update Your Receipt Message

  1. Log in at Infinitegiving.com

  2. Go to Campaigns

  3. Select Giving preferences

  4. Enter your custom Acknowledgement message

  5. Click Save changes

FAQ

Question

Answer

Can we include images or banners in the receipt?

Not yet — but your logo is featured at the top of the email

Can receipts be CC’d to my finance team?

Coming soon — for now, receipts are visible in dashboard

Can we customize receipts per donation type?

Not yet — message applies to all gifts

Did this answer your question?