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How to Connect a Checking Account for Withdrawals and Deposits

You can update your organization’s connected bank account to withdraw funds from your brokerage account via ACH or wire.

Written by Leah Martindill

teps:

  1. Log in at infinitegiving.com

  2. Click Nonprofit Name -> Settings

  3. Go to External accounts → Bank Accounts

  4. Click “Link new account”

  5. Choose Instant Verification (Plaid) or Manual Verification (micro-deposits)

    • Instant = login to your bank, connect immediately

    • Manual = IG sends small test deposit, you confirm with a three letter code

  6. Once verified, the bank will show as Linked and will available for withdrawals and deposits

Notes:

  • Bank must be a U.S. nonprofit checking account (no personal accounts)

  • Only account Owners can add or remove bank accounts

  • You can only connect with one account at a time

  • Updating your connected checking account with Infinite Giving does NOT update Stripe. Please login to Stripe to update your account there as well.

Troubleshooting:

Issue

Fix

Micro-deposits never arrived

Wait 1–2 business days or restart verification

Bank login fails via Plaid

Switch to manual routing + account number entry

Need to change bank later

Remove old → add new → re-verify

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