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How to Connect a Checking Account for Withdrawals and Deposits

You can update your organization’s connected bank account to withdraw funds from your brokerage account via ACH or wire.

Leah Martindill avatar
Written by Leah Martindill
Updated over 3 weeks ago

teps:

  1. Log in at infinitegiving.com

  2. Click Nonprofit Name -> Settings

  3. Go to External accounts → Bank Accounts

  4. Click “Link new account”

  5. Choose Instant Verification (Plaid) or Manual Verification (micro-deposits)

    • Instant = login to your bank, connect immediately

    • Manual = IG sends small test deposit, you confirm with a three letter code

  6. Once verified, the bank will show as Linked and will available for withdrawals and deposits

Notes:

  • Bank must be a U.S. nonprofit checking account (no personal accounts)

  • Only account Owners can add or remove bank accounts

  • You can only connect with one account at a time

  • Updating your connected checking account with Infinite Giving does NOT update Stripe. Please login to Stripe to update your account there as well.

Troubleshooting:

Issue

Fix

Micro-deposits never arrived

Wait 1–2 business days or restart verification

Bank login fails via Plaid

Switch to manual routing + account number entry

Need to change bank later

Remove old → add new → re-verify

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